Technician On Site Corporate Support

RM IT Services GmbH

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Job ID :

15160


Company Type :

Staffing Firms


Industry :

IT


Education Level :

Other


Address 1 :

Western Europe,--Zurich,Zürich,


Key Skills :

Techncial support


Salary :

Negotiable


Date Posted :

31 Jul, 2019



Company Name :

RM IT Services GmbH


Location1 :

Zürich




Job Category :

Information Technology Jobs


Experience :

Fresher


Job Type:

Contract


Travel Amount:

100.00%





Description

Technician On Site Corporate Support vacancy requiring profound Windows, OS X and Linux knowledge for a globally operating Zurich based company.

Your experience/skills:

* Practical knowledge and experience in system administration or IT operations
* Background in administration, providing basic support and troubleshooting of multiple operating systems such as Windows, OS X, Linux, Chrome OS and Android
* Confidence in assisting and troubleshooting for video conferencing, telephony, printing and other shared office technology
* Capability to analyse technology productivity blockers for users and escalate
* Ability in providing training on user technology
* Familiarity with network and troubleshooting
* Languages: fluent English both written and spoken

Your tasks:

* Troubleshooting with engagement in direct user support, managing local incidents for returning the user to full productivity and identifying problems requiring escalation to the center of excellence team
* Reporting support observations from users regarding the state of IT health at a specific site and outlining areas for further review by COEs
* Generating and maintaining tickets and bugs as well as providing comprehensive and relevant updates
* Liaising with local customers and stakeholders to support in identifying IT challenges and ensure customer satisfaction and productivity
* Comprehending user interactions with technology and providing improvements for productivity in cooperation with COEs
* Helping partner teams with local execution of user impacting troubleshooting, changes and incident resolution

Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH14665

Did this spark your interest? Then take the next step by sending us your CV as a Word document and a contact telephone number.

As a preferred recruitment agency for Swiss banks, international insurance, finance service providers, software and pharma companies, we acquire exciting positions since 1998 in Zurich, Bern and other regions in Switzerland every day.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more


Company Name:

RM IT Services GmbH


Headquarters:

Hackescher Markt 2-3,


Sector:

Staffing Firms


Country:

Germany


Zipcode:

10178


Website:

www.rmgroup.ch


Employees:

100 - 499


Industry:

Pharmaceutical Recruitment


Phone No. :

+41583560693


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit www.rmgroup.ch.

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