Solution Architect ServiceNow

RM IT Services GmbH

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Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :

Master of Science

Address 1 :

Western Europe,--Basel,Basel,

Key Skills :

ServiceNow, Snow, Project Management

Salary :


Date Posted :

31 Jan, 2018

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Information Technology Jobs

Experience :


Job Type:


Travel Amount:

upto 15%


Solution Architect ServiceNow wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

* MSc Degree in Computer Science or Engineering
* 5+ years' experience in IT Service Management combined with know-how of ServiceNow platform, especially ServiceNow CMDB
* Competent handling of Configuration Management Database in support of ITSM processes such as Incident and Event Management
* Confidence with MS Office Tools, MS Project and MS SharePoint, furthermore ITIL certification is beneficial
* Leadership skills within a global matrix organisation along with excellent communication and change management skills
* Languages: fluent English both written and spoken

Your tasks:

* Defining the Configuration Management Plan (CMP) for supporting the setup of ServiceNow CMDB
* Configuring Item Classes for managing in the CMP
* Controlling status of CI Class and associated CI Class Attributes
* Managing requirements for CMDB as per the Asset & Configuration Management process, including logging requirements, status of processes and coordination of changes
* Reporting of CMP status as required and creating foundational CI components in the CMDB

Start: 03/2018
Duration: 03MM+
Location: Basel, Switzerland
Ref.Nr.: BH12328

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

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