ServiceNow Simulation & HyperCare Manager

RM IT Services GmbH

Sorry, This job post has expired.

Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :


Address 1 :

Western Europe,--Basel,Basel,

Key Skills :

ServiceNow Simulation

Salary :


Date Posted :

06 Jun, 2018

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Information Technology Jobs

Experience :


Job Type:


Travel Amount:



ServiceNow Simulation & HyperCare Manager wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

* Higher national diploma or above in a relevant field
* 2+ years' experience in IT Service Management as an IT Testing or HyperCare Manager with a proof of successful delivery and execution of project cycles in an international environment
* Background in establishing a HyperCare Command Centre and strategy for a global organisation
* Good knowledge of ServiceNow platform and its capabilities plus IT testing approaches and concepts
* Strong communicational and organisational skills with a stakeholder focussed attitude
* Languages: fluent English both written and spoken

Your tasks:

* Leading the delivery and execution of test plans, specifications and processing of test results on time and to required quality coupled with reporting of status and progress
* Planning, co-ordinating and executing informal (GxP) Test and Acceptance phases for the advancing ServiceNow implementation and leading the delivery effort and account for milestone targets
* Producing periodic testing reports to highlight risks, key decisions and progress while monitoring and driving issue resolution and escalating out of line situations
* Developing and approving the Simulation and HyperCare approach as well as developing the HyperCare strategy, establishing the Command Centre, Core Management tools and taking effective ownership for daily operation
* Delivering appropriate training and workshops to the project team
* Ensuring testing concepts are aligned, integrated and uniform

Start: ASAP
Duration: 6MM+
Location: Basel, Switzerland
Ref.Nr.: BH12979

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

View all RM IT Services GmbH Jobs

© 2019 Jobsinpharma - 4ward Technologies Ltd All rights reserved.