ServiceNow Process Expert

RM IT Services GmbH

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Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :

Bsc,Master of Businees(MBA),Other

Address 1 :

Western Europe,--Basel,Basel,

Key Skills :

service now, itsm, process

Salary :


Date Posted :

26 Nov, 2018

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Information Technology Jobs

Experience :


Job Type:


Travel Amount:



ServiceNow Process Expert with profound business analysis knowledge wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

* 3+ years' experience using ServiceNow including its Service Mapping and module delivery
* Previous training in a highly regulated industry with validated systems as well as arrangement of mid-servers, development of probes
* Work experience in consulting areas as well as in service management coupled with IT industry knowledge and ITIL
* Sound knowledge of different device types and technical terminology like CMDB and ITSM
* Strong background in great teamwork and stakeholder engagement to deliver initiation and innovation
* Languages: fluent English both written and spoken

Your tasks:

* Leading the delivery effort and account for milestone targets according to the project plan
* Coordinating and leading testing, simulation, training and enhancement within the project team as well as driving decision making, direction setting, action definition and execution
* Producing weekly and monthly reports to highlight risks, key decisions and progress
* Providing knowledge, guidance and consultancy as well as ensuring processes are aligned, integrated and uniform
* Proactively managing application enhancements and work consultatively with stakeholders to achieve the deployment schedule

Start: 07/01/2019
Duration: 06MM+
Location: Basel, Switzerland
Ref.Nr.: BH13756

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions, we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

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