ServiceNow BA

RM IT Services GmbH

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Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :


Address 1 :

Western Europe,--Basel,Basel,

Key Skills :

ServiceNow BA

Salary :


Date Posted :

02 Feb, 2018

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Pharma Business Development Jobs

Experience :


Job Type:


Travel Amount:



ServiceNow BA wanted for our Basel based client in the pharmaceutical sector.

Your experience/skills:

* University degree with 3+ years' working experience as a business analyst in Service Management implementation and transformation programs and other tool sets, such as BMC Remedy or HP SM
* Background in at least one Major ServiceNow Process delivery area
* Qualification in ITIL along with working business knowledge of consulting services, including collaboration with offshore development teams
* Proficiency of ServiceNow module delivery, limitations and good practice design for solutions of enterprise scale
* Sense to understand cases from both the customer viewpoint and within the business
* Languages: fluent English both written and spoken

Your tasks:

* Supervising delivery for milestone targets according to the project plan
* Taking ownership and responsibility for specification and design activities as well as coordinating simulation, testing, training and enhancement
* Providing supervision with offshore test teams including review of Test Scenarios, Test Script documentation and supporting Test Manager during UAT
* Ensuring clusters processes are aligned, uniform and integrated
* Documenting the status of deliverables and progress with plan for ITSM and wider Programme Governance model
* Directly manage and take responsibility for Process Experts within the assigned cluster and provide knowledge, guidance and consultancy
* Managing proactively application specific enhancements and defects and highlighting any risks and issues observed

Start: ASAP
Duration: 10MM+
Location: Basel, Switzerland
Ref.Nr.: BH12345

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

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