Program Manager/ Client Service Manager/ Transformation Lead

RM IT Services GmbH

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Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :


Address 1 :

Western Europe,--Zurich,Zürich,

Key Skills :

Client Service Manager / Program Manager / Application Support / RTB /SLAs /Moogsoft, AppDynamics

Salary :


Date Posted :

07 Feb, 2019

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Information Technology Jobs

Experience :


Job Type:


Travel Amount:



Program Manager wanted for our Zurich based client in the financial sector.

Your experience/skills:

* Experience in handling large scale tools transformation program, prior experience as a client service manager or transformation lead are advantageous
* Competency of tools effectiveness and continual service improvement
* Proficiency in implementing infrastructure, application monitoring, Moogsoft and AppDynamics
* Ability to manage key stakeholders interests for smooth integration and implementation of the tools framework and achievement of its objectives
* Languages: fluent English both written and spoken

Your tasks:

* Leading, guiding and coaching the team
* Managing support operations to agreed SLAs, cost of providing service within budgeted levels and risks and escalating appropriately to senior management
* Creating all quality documents as well as collecting metrics data and conducting audits
* Participating in technical design discussions and reviewing technical documents
* Accomplishing project plans and keeping track of schedule for on time delivery as per the defined quality standards and compliance

Start: ASAP
Duration: 06MM+
Location: Zurich, Switzerland
Ref.Nr.: BH14059

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

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