Digital Solutions Expert

RM IT Services GmbH

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Job ID :


Company Type :

Staffing Firms

Industry :


Education Level :


Address 1 :

Western Europe,--Zurich,Zürich,

Key Skills :

Digital Solution Expert

Salary :


Date Posted :

18 Jan, 2018

Company Name :

RM IT Services GmbH

Location1 :


Job Category :

Information Technology Jobs

Experience :


Job Type:


Travel Amount:



Digital Solutions Expert Europe & Canada wanted for our Zurich based client in the pharmaceutical sector.

Your experience/skills:

* 5+ years' background in CRM devices, Data Warehousing and Data Management
* 1+ year practical knowledge in content management for apps, website and social media, preferably in a digital agency
* Several years of professionalism in providing customer experience
* Background in a customer excellence team
* Competent handling of customer issues in a digital ecosystem, furthermore ability to combine Web, Email and Digital Apps
* Excellent pharma industry know-how along with project management skills
* Languages: fluent English both written and spoken

Your tasks:

* Conducting internal change management and cross-departmental collaboration for guaranteeing the execution of the new digital customer engagement model and tactics, generating a consistently improving customer experience
* Collaborating with internal stakeholders for creating and enhancing digital engagement capabilities across EUCAN
* Ensuring operations are in line with compliance and legal requirements and according to the marketing and sales strategies
* Developing a set of digital experience principles for operating of separate and distinct digital projects
* Planning, developing and executing digital programs and campaigns, including online advertising, web site design and strategy, social media and mobile
* Interfacing with the LOCs and Customer Experience team for collecting business needs, and identifying digital and technology requirements for the ecosystem development
* Conceptualizing a co-design environment and thereby guaranteeing that any designed solutions have buy-in from the LOCs and Integrated Brand Teams

Start: ASAP
Duration: 12MM+
Location: Zurich, Switzerland
Ref.Nr.: BH12219

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.

Going the extra mile…

New to Switzerland? In case of successful placement, we support you with:

* All administrative questions
* Finding an apartment
* Health - and social insurance
* Work permit and much more

Company Name:

RM IT Services GmbH


Hackescher Markt 2-3,


Staffing Firms







100 - 499


Pharmaceutical Recruitment

Phone No. :


Professional Resources, Professional Services Since its establishment in 1998, the RM Group has developed to become one of the leading companies in the field of IT Resources Management in Switzerland. As a specialised recruitment agency, we find highly qualified experts for your projects. This is the basic requisite for the targeted development of IT strategies and for the practical implementation of IT projects. The RM Group is among the few significant Swiss recruitment agencies which fulfills all requirements related to compliance and quality assurance per ISO 9001, ISO 14001, GoodPriv@cy® and EcoVadis certification.

For more information,visit

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